Keeping your number — the PAC code
Text PAC to 65075 from any UK network. A free 9-character code arrives within minutes, valid for 30 days. Give it to your new network — your number transfers within one working day.
Leaving without your number — the STAC code
Text STAC to 75075 to close your account without porting elsewhere.
Checking your contract first — the INFO code
Text INFO to 85075 for your remaining term, exit fee, and minimum commitment end date — free.
This process is identical across all networks
Whether you're switching to or from Three, O2, EE, Tesco Mobile, Vodafone, Sky Mobile, or iD Mobile, the PAC/STAC process is governed by the same Ofcom rules and cannot legally be refused or delayed.
If a network refuses your PAC: that's a breach of Ofcom rules. Report it at ofcom.org.uk/complaints.
Independent guidance notice: Onuhiowise (onuhiowise.online) is an independent information and guidance website covering all major UK mobile networks equally — Three, O2, EE, Tesco Mobile, Vodafone, Sky Mobile, and iD Mobile. We are not any of these companies, not a reseller, not an agent, and not an authorised partner of any of them. We do not sell SIM cards, contracts, or airtime, and we do not display or quote pricing anywhere on this site. If you contact us by phone or form, you are reaching Onuhiowise's own independent guidance team — never a network's official customer service line. Our team will always introduce themselves as Onuhiowise, an independent service, and will never claim or imply that we are O2, Three, EE, Tesco Mobile, Vodafone, Sky Mobile, iD Mobile, or any other network. Network names and colours used on this site are trademarks of their respective owners, used only so you know which network a page is about — this does not imply any partnership or endorsement. Always confirm final pricing, contract terms, and account-specific matters directly with your network.